Terms & Conditions

Acube Digital - Terms & Conditions

Terms & Conditions

Last updated: October 9, 2026

Welcome to Acube Digital. These Terms & Conditions (“Terms”) govern your use of our website and the services provided by Acube Digital Group (“Acube Digital”, “we”, “us” or “our”). By accessing the website, submitting an enquiry, or using any of our services, you agree to be bound by these Terms. If you do not agree, please do not use the website or our services.

1. About Us

Acube Digital Group is a digital marketing and media company based in Noida, Uttar Pradesh, India, started in 2015. Our services include Social Media Marketing, Influencer Marketing, Video Marketing and Promotion, Lead Generation, Podcasting, and Podcast / Studio on Rent.

2. Use of the Website

  • You must use the website only for lawful purposes and in a way that does not harm our business or other users.
  • You must not attempt to gain unauthorised access to the website, its servers or any connected systems, or introduce viruses or harmful code.
  • You must provide accurate information in forms such as “Request a Call Back” and booking enquiries.
  • We may modify, suspend or discontinue any part of the website at any time without notice.

3. Services and Proposals

  • The description of services on the website is for general information. The exact scope, deliverables, timelines and fees are defined in the quotation, proposal, invoice or written agreement shared with you.
  • A service begins only after you accept our proposal in writing (email or WhatsApp is acceptable) and, where applicable, make the agreed advance payment.
  • Any work outside the agreed scope will be quoted and charged separately.

4. Digital Marketing Services

This section applies to Social Media Marketing, Influencer Marketing, Video Marketing and Lead Generation.

  • No guaranteed results: Results depend on factors beyond our control, such as platform algorithms, competition, budget, market conditions and audience behaviour. We do not guarantee specific followers, reach, sales, rankings, leads or revenue unless stated explicitly in a signed agreement.
  • Client inputs: You agree to provide timely content, approvals, access and feedback. Delays from your side may affect timelines and results.
  • Ad spend: Advertising budgets paid to platforms such as Meta, Google or YouTube are separate from our service fees and are non-refundable by us once spent.
  • Influencers: Influencers are independent third parties. We coordinate campaigns, but we are not responsible for their personal opinions, conduct or any change in their availability. Content must follow advertising disclosure rules.
  • Leads: Lead quality and conversion depend on your product, pricing, follow-up speed and sales process. Leads delivered are not a guarantee of sales.
  • Platform policies: You agree that your business, products and content comply with the policies of the platforms used. Accounts or ads suspended by a platform are outside our control.

5. Podcast and Studio Rental

  • Booking: Slots are confirmed only after we acknowledge your booking and receive the required advance or full payment. Bookings are subject to availability.
  • Rescheduling and cancellation: Please inform us at least 24 hours before your slot to reschedule. Late cancellations or no-shows may result in forfeiture of the advance or a charge for the booked time. Specific terms will be shared at the time of booking.
  • Timings: Your session ends at the booked time. Overtime, if available, will be charged extra. Set-up and clean-up time may be included within your booked slot.
  • Equipment and premises: Please handle microphones, cameras, lights, furniture and all equipment with care. You are responsible for any loss or damage caused by you, your guests or your crew, and repair or replacement costs will be charged to you.
  • Rules: Smoking, alcohol, illegal substances, food and drinks near equipment, and any unlawful activity are not allowed in the studio. We may end a session without refund if these rules are violated.
  • Guests: You must tell us in advance how many people will attend. We may limit the number of people for safety and space reasons.
  • Technical issues: We make reasonable efforts to keep equipment working. If a session is lost mainly due to a fault on our side, we will offer a replacement slot or a fair adjustment. We are not liable for other losses.
  • Content responsibility: You are fully responsible for what you record, including its legality and any rights, permissions and releases of the people involved.

6. Payments

  • All fees are stated in Indian Rupees (INR) unless mentioned otherwise and are exclusive of applicable taxes such as GST, unless stated.
  • Payment terms, including advance payment and due dates, will be mentioned in the quotation or invoice.
  • Delayed payments may lead to a pause in services, withholding of final deliverables, and late fees as per the agreement.
  • Unless agreed otherwise in writing, advance payments are non-refundable once work has started or a slot has been confirmed.

7. Refunds

Because our services involve time, creative effort and third-party costs, refunds are generally not provided once work has begun. Refund requests are reviewed case by case and, where approved, are processed after deducting work already done and any costs already incurred.

8. Intellectual Property

  • Our property: The website design, text, logos, graphics, videos and other content on this site belong to Acube Digital or its licensors and may not be copied, reproduced or used without written permission.
  • Your content: You keep ownership of the logos, materials and content you give us. You grant us permission to use them as needed to deliver the services.
  • Deliverables: Ownership of final paid deliverables (such as edited videos or creatives) passes to you after full payment, unless the agreement says otherwise. We retain rights to our tools, templates, methods and any pre-existing materials.
  • Portfolio: Unless you tell us otherwise in writing, we may display completed work, with your brand name and logo, in our portfolio and marketing materials. We will not publish confidential or unreleased recordings without your permission.

9. Client Responsibilities

  • You confirm that you own or have the right to use all content, music, images, trademarks and information you provide to us.
  • You will not ask us to create or publish content that is unlawful, defamatory, obscene, misleading, hateful or that violates anyone’s rights.
  • You will indemnify us against claims, losses and expenses arising from content you supply or your breach of these Terms.

10. Confidentiality and Privacy

Both parties agree to keep confidential any non-public business information shared during the engagement. Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms.

11. Third-Party Links and Services

The website may contain links to or embeds from third-party sites and platforms, such as YouTube, Facebook and WhatsApp. We do not control them and are not responsible for their content, policies or availability. Using them is at your own risk.

12. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no warranties, express or implied, about the accuracy, completeness, reliability, availability or suitability of the website or services, or that the website will be uninterrupted or error-free.

13. Limitation of Liability

To the fullest extent permitted by law, Acube Digital, its owners, employees and partners will not be liable for any indirect, incidental, special or consequential loss, including loss of profit, revenue, data, goodwill or business opportunity, arising from the use of the website or services. Our total liability for any claim will not exceed the amount you paid to us for the specific service giving rise to the claim.

14. Termination

We may suspend or terminate access to the website or services at any time if you breach these Terms, fail to pay, or misuse our services or premises. You may end an ongoing engagement by giving written notice, subject to payment for work done and costs incurred up to the termination date. Provisions that by nature should survive termination, such as payment, intellectual property, confidentiality and liability, will continue to apply.

15. Force Majeure

We are not responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, power or internet failure, government restrictions, strikes, pandemics, or platform outages.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any dispute will first be tried to be resolved amicably through discussion. If it cannot be resolved, it will be subject to the exclusive jurisdiction of the courts at Noida / Gautam Buddh Nagar, Uttar Pradesh, India.

17. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the website or services after changes means you accept the revised Terms.

18. Contact Us

For any questions about these Terms, please contact:

Acube Digital Group
Noida, Uttar Pradesh, India
Phone / WhatsApp: +91-9811749170
Email: acubedigital@gmail.com